Haunt Pay

Welcome to Haunt Pay

HauntPay provides scary simple event ticketing and payments for haunted attractions. Take control of your ticket & merchandise sales both online and at the door, speed up lines with timed ticketing, and drive more sales with social media discounts. Start selling for FREE in 60 seconds at HauntPay.com!




Q: IS HAUNTPAY REALLY FREE FOR HAUNTS?

Yes! We charge a service fee and industry standard payment processing costs through on every credit or debit card transaction. For online transactions our service fee is 2.5% & $0.50 per item, and for at-the-door transactions the service fee is ZERO. Payment processing costs on both are 2.75% & $0.30 per transaction (the same as Stripe and Paypal). In both cases you can pass the entire service fee on to the ticket purchaser so you effectively pay nothing! Beyond that, we never have any monthly fees or annual contracts to worry about.

Q: CAN YOU GIVE ME AN EXAMPLE?

Sure! Let’s say you sell a $50 ticket, and have it set to pass fees on to the ticket purchaser. The purchaser of this ticket will see a total of $53.43. $50 will go straight into your bank account, and $3.43 goes to Passage to cover all costs (even processing fees). You get the entire $50 price of the ticket, and nothing else is taken out later. Period.

Q: WHAT ABOUT PROCESSING COSTS? Our processing costs are 2.75% and $0.30 per transaction. That’s lower than the rates industry standards like Paypal and Stripe charge, and we direct deposit all funds directly into your bank account within 48 hours!

Q: WHAT ABOUT CHARGEBACKS & REFUNDS?

Refunds and chargebacks are the only time our terms of service even let us take money out of your account! In the case of a refund (approved by you) we’ll take the purchase amount back out of your account. In the case of chargebacks (rare) the chargeback amount and chargeback fee ($15) will be taken out of your account. If you choose to fight the chargeback and win (or the case is dropped) you’ll receive the transaction amount and fee back in your bank account.

Q: WHAT ABOUT XYZ FEE?

Nope. We don’t charge you any other fees. No PCI fees, no authorization fees, no account-on-file fees, no statement fees… NOTHING!

Q: WHAT ABOUT FREE TICKETS? We only make money if you’re making money. So if it’s a free ticket, you’ll never see any fee from us!

Q: DOES TICKET PRINTING COST EXTRA?

No. That’s silly. Ticket printing is always free. You have to buy your own printer, but feel free to hit “Print” as many times as you like.

Q: WHAT ABOUT CASH TRANSACTIONS?

We don’t charge for cash transactions! The ability to keep track of all of your transactions on one system is just an added benefit of using HauntPay.

Q: HOW LONG WILL IT TAKE TO GET MY MONEY?

1-2 business days after the transaction occurs. That’s wicked fast compared to other services which make you wait until 1-2 weeks AFTER THE EVENT ENDS to send you your money! Don’t wait.

Q: DO I NEED MY OWN MERCHANT ACCOUNT?

Nope! We’re registered with VISA and MasterCard as a payment facilitator. That means we create a full payment account for you (and at no cost!) Whenever you’re ready to start accepting payments, just click “Accept Payments” from the admin area and we’ll instantly set up your payment account.

Opening Hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

Saturday

-

Sunday

-

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